Our Services
Elite Nepal grants you the best eCommerce experience, offering a wide range of quality products-from fashion and electronics to home goods. You can browse easily by category, customize, and find the products according to your requirement on the website. We ensure that multiple payment methods are available, and your products will be delivered fast, on time, and in the best condition.
We ensure that you are completely satisfied. Hassle-free returns, our 24/7 customer support team, and rewarding Loyalty Program help us achieve this. Enjoy exclusive membership benefits, gift cards, and beautiful gift wrapping options that make shopping with us a delight. Go on, navigate through our website today and experience convenience, security, and personalized service at Elite Nepal.
- Product Listing: This module allows the vendors to add products, descriptions, price, images, and variations in size and color.
- Inventory Management: The availability of the product, level of stock, and low stock notifications are tracked.
- Price Management: This will enable vendors to create or edit the price of a product, discount, or promotion.
- Order Processing In this view, vendors can easily view incoming orders through the cart, order status (pending, processing, shipped), and other filters.
- Shipping Integration: Integrates with logistics providers for tracking, shipping rates, and estimated delivery times.
- Returns & Refunds: This includes handling returns and refunds on products, including the approval or rejection of return requests.
- Payment Gateway Integration: This feature allows various payment options, including credit/debit cards, mobile wallets, and bank transfers, for customer transactions.
- Commission Management: Management of commission rate coming towards the platform/marketplace, for example, Elite Nepal, along with a calculation of the payment that needs to go towards the vendors.
- Transaction History: Keeps a detailed, reportable journal of all historical transactions, on sales, the payments received, along with fees recorded.
- Customer Messaging: Vendors can communicate with customers for inquiry or problem resolution.
Order Notifications: Automates the process of sending notifications for order confirmations, shipping updates, and tracking number notifications to clients via email or SMS. - Rating and Review System: This is where customers can review and rate a product. This helps the vendors in developing better offerings for their customers and improving customer service.
- Discounts & Coupons: The possibility of creating and managing discount codes, promotions, and sales events by the vendors themselves in order to attract customers.
- Sponsored Ads: The possibility for vendors to run paid promotional campaigns on the site to give more visibility to their products.
- Email Campaigns: This enables vendors to send email marketing campaigns regarding new products or discounted items to clients.
- Sales Reports: These offer the vendors comprehensive reports on the sale performance, revenue made from the sale, and top-sold products.
- Customer Insights: The solution lets vendors analyze all data about customers, including their demographic information, purchase history, and preferences.
- Traffic Analysis: This would track the number of visitors coming to the vendor’s page, hot products, and conversion rates.
- Profile Customization: This allows vendors to make their profile a personalized one. That is, it will have the business details, logos, and other contact information.
- Multi-User Access: It thus provides different user roles, which include setting up admin, support, etc., where different vendors can manage permissions as well as control access.
- Security Settings: This feature enforces security such that two-factor authentication and password protection is included to secure the account of a vendor.
- Low Stock/Out-of-Stock Alerts: Send notifications automatically once the stock runs low or gets out of stock.
- Supplier Management: Allows vendors to manage the supplier and procurement processes whenever they will be working with third-party suppliers for order fulfillment.
- Multi-warehouse support: With some of these platforms, a vendor is at liberty to operate on items stocked in different places or warehouses.
- Return Requests: Manages customer return requests and sets the return policy.
- Refund Processing: Helps the vendor process the refunds directly through the site return approval dependent.
- FAQ Management: Vendors can add a section for FAQs to help manage common customer concerns.
- Live Chat- Vendors allow real-time customer support by allowing them to present on product pages.
- Third-Party Logistics Integration: Vendors can be integrated with third-party logistics providers for order fulfillment.
- Drop Shipping: While the vast majority of sales take place exactly this way, some platforms allow vendors to list products they don’t stock and then directly ship orders from the supplier.
- Subscription Products: This enables a seller to come up with subscription-based products or services-for example, monthly deliveries.
- Loyalty Programs: The vendors can develop loyalty or reward programs that foster repeat business.
